Access at Christchurch Mansion

Everybody should have the opportunity to be inspired by our museums. We are committed to supporting that, which means listening to our visitors and continually finding ways to improve.

Simply scroll down for useful access information, such as when the museum is quieter, what to expect when you arrive and what facilities we have. If you cannot find the answers you are looking for, please contact our Access Champions on 01206 282931 or email and the team will be happy to help. 

Useful Information

To open our Visit England Accessibility Guide, simply follow the link below:

Getting Here

Christchurch Mansion is situated within Christchurch Park to the north of Ipswich town centre. Gravel paths wind from various gated entrances through the park and up to the Mansion. The path up to the front door is paved with stone. Click here to see a map of Ipswich.

If you are travelling by car, please use IP4 2BE for sat navs. The closest car park is William Street (IP1 3HX) or Crown carpark (IP1 3HS), where Blue badge holders can park for free for up to 3 hours. For further information, please visit the Blue Badge Parking pages of the Ipswich Borough Council website.

If you are travelling by taxi you could be dropped off at Soane Street or Bolton Lane entrances to the Park. The Mansion is then a short walk away. Details of wheelchair accessible taxi’s can be found here.

Please note we are closed on Mondays.


When You Arrive

Entry to Christchurch Mansion is via the front door, which is held open during visiting hours. Passing through it, and a second set of glass doors, will bring you into the Main Hall.

Inside the Main Hall you will find a floorplan of the Mansion. Alternatively, you can purchase a £1 guide from the shop.

You may have to wait a short while to be served. If you are accompanied by someone who finds queuing difficult, please let us know and we will do our best to prioritise you.


Getting around

There are different types of flooring inside the Mansion, from smooth tiles in the Great Hall to stone tiles in the Kitchen and Servant’s Quarters, polished wood in the the Wolsey Art Gallery to carpet in the Library. Please note the floor can be uneven in places. 

The rooms are spread across two floors with some small sets of steps around the ground floor. There is no lift to the first floor, so images and information are available in the Estate Office and at the bottom of the East Staircase. 

To enter the Lower Tudor Room, there is a large glass door, which can be opened by pressing a button to your right.

Where it is not possible for visitors to enter all or part of a room, there will be a rope barrier so you can still see the space.

Some of our rooms may seem bright while others might appear quite dark.


  1. The Great Hall
  2. The Lower Tudor Room
  3. The Ceramics and Glass Gallery
  4. The Wingfield Room
  5. Wolsey Art Gallery
  6. The Green Room
  7. The Dining Room
  8. The Queen Anne Room
  9. The Library
  10. The Rococo Drawing Room
  11. The State Bedroom
  12. The North Corridor
  13. The Upper Chamber
  14. Porch Chamber
  15. The Learning Room
  16. 17th Century Room
  17. Suffolk Artists Gallery
  1. Toys and Games
  2. Victorian Parlour
  3. Early 19th Century Sitting Room
  4. Early 19th Century Dressing Room
  5. Victorian Bedroom
  6. Music Room
  7. Dolls Houses
  8. Servant’s Hall
  9. Passageway
  10. The Estate Office
  11. The Butler’s Room
  12. The Wash House
  13. The Kitchen
  14. The Scullery
  15. Café
  16. The Shop

The Wolsey Art Gallery

While the majority of Christchurch Mansion is comprised of permanent displays, the Wolsey Art Gallery houses temporary exhibitions, so changes a few times a year.

The current exhibition is called Animals at the Art Gallery and features a selection of artworks and taxidermy animals from the Ipswich collections. Further details about the exhibition can be found by following the links below.

From inside the Mansion, the route to the gallery involves a short flight of steps. An accessible entrance is located from Christchurch Park, with a low-level buzzer to alert staff.

Quieter times

The Mansion can be busy at weekends and during school holidays. It is typically quieter in the afternoons, particularly after 3pm on weekdays once school groups have left for the day.

The Great Hall is a large open space, which the first floor gallery surrounds. The sound of other visitors may be louder here.

If you or a member of your group require a quiet space during your visit, we have a room available on request. Please speak to our Visitor Services team and they will be happy to assist you.


The Tea Room at Christchurch Mansion

The Tea Room serves a range of hot and cold drinks, which are also available to take away. Throughout the day you can choose from a selection of fresh sandwiches, tea cakes, scones, chocolate bars and crisps. The menu can change seasonally and depending on availability.

If you would like to know more information on what is on offer or for any special requirements please contact Brad and Kate Firkins on 07772 834198.

The Tea Room can be accessed externally from the park. Alternatively, it has level access from inside the Mansion. Please note, the doorway is narrow, which may be difficult for some wheelchair users.


Christchurch Mansion has a unisex toilet to the right of the stairs off the Great Hall. We also have an accessible toilet, which is down the corridor to the left as you enter the building.

The accessible toilet includes baby changing facilities.

Christchurch Mansion does not have a Changing Places facility. The nearest can be found at Sailmakers Shopping Centre cafe (0.4 miles/ 9 minute walk) or Punch Studios (0.8 miles/ 17 minute walk). A full list of Changing Places Toilets is available on the Changing Places website.



Assistance dogs are welcome.

We welcome breastfeeding.

If you have a refillable bottle, Museum staff are happy to top it up with tap water.

If you or a member of your group require medical attention whilst at the Mansion, please alert our Visitor Services team and they will contact the emergency services.

The nearest defibrillator is located on the Reg Driver Centre in Christchurch Park.

Hand sanitiser is available.


Contact Us

We want all our visitors to have the best possible experience. If you’re planning to visit Christchurch Mansion and have any questions or concerns, our team are more than happy to help. You can contact us on:

Tel: 01473 433554



Welcoming Visitors With…

A map of Ipswich with several stared pins dotted around

Mobility Impairment

  • Handrails are installed on internal steps.
  • An accessible toilet is situated on the ground floor.
  • A manual wheelchair is available for visitors to borrow. Please ask at reception.
  • Different types of seating are available throughout the Mansion.
  • Portable folding chairs are available to borrow from the cloakroom area near reception.

Vision Impairment

  • Visitors can book an audio described tour or object handling session. To find out more, check our Audio Described Events page.
  • Tactile reproductions of two of Constable’s paintings, including braille interpretation, are available on request.
  • Sheet magnifiers are available to borrow.
  • Our free Bloomberg Connects Digital Guide features audio descriptions of some objects around the Mansion.

A map of Ipswich with several stared pins dotted around

Hearing Impairment

  • Many of our Visitor Services team are trained in basic BSL.
  • The History of Christchurch Mansion film has subtitles.
  • In the event of a fire, our alarm includes flashing lights.


  • We have a quiet room available on request.
  • Twiddlemuffs are available to borrow whilst in the Mansion.
  • Ear defenders are available to borrow whilst in the Mansion.


  • We have a quiet room available on request.
  • Twiddlemuffs are available to borrow whilst in the Mansion.
  • Please be aware that some rooms have mannequins positioned in life like poses.

Visual Story Film

This short film will highlight some of the key sensory features of your visit to Christchurch Mansion. We recommend visitors with particular sensory needs, such as people with ASD or dementia, watch this film before they come. It is also useful for anyone who could benefit seeing what the venue is like before making a visit. 

For subtitles, click the link in the bottom left corner that says Watch on YouTube. Once loaded, you will need to click the icon in the bottom right corner of the video to enable Subtitles/closed captions.

Christchurch Mansion Sensory Map

Below is a floorplan of the Mansion, showing where visitors might encounter sensory stimuli.


A simplified graphic of an open eye in an orange colour.

A simplified graphic of a speaker in an orange colour. Lines emanating from it suggest it is making a sound.

A simplified graphic of an bulb in an orange colour. Lines emanating from it suggest the bulb is turned on

Video or sudden moving visual Unexpected noises Change in light level

What's On


Browse the diary to discover what’s on in Ipswich, including fun events for all the family, talks, tours and evening events for adults.

Exhibitions + Displays

Our programme draws from Ipswich’s own art and museum collections, as well as touring exhibitions and work by local artists. We also have an incredible array of permanent displays.


Where will your adventure start?