Access at Ipswich Art Gallery

Everybody should have the opportunity to be inspired by our museums. We are committed to supporting that, which means listening to our visitors and continually finding ways to improve.

Simply scroll down for useful access information, such as when the museum is quieter, what to expect when you arrive and what facilities we have. If you cannot find the answers you are looking for, please contact our Access Champions on 01206 282931 or email museums@colchester.gov.uk and the team will be happy to help. 

Useful Information

Getting Here

Ipswich Art Gallery is situated next door to Ipswich Museum, at the start of Upper High Street (which is not where all the shops are today). It is on a slight hill and the road outside has pavement on either side. Click here to see a map of Ipswich.

If you are travelling by car, please use IP1 3NE for sat navs. The closest car park is Crown Car Park (IP1 3HS), where Blue badge holders can park for free for up to 3 hours. For further information, please visit the Blue Badge Parking pages of the Ipswich Borough Council website.

If you are travelling by taxi, you could be taken to the Art Gallery entrance, but please note there is not a dropped curb by the front door. Details of wheelchair accessible taxi’s can be found here.

Please note we are closed on Mondays.

 

When You Arrive

During visiting hours, the large, red double doors are held open. The entrance is through a second set of glass double doors, which a member of staff can help you with with.

Once inside the building, you will see a set of steps immediately ahead, which take you down into the main atrium. Alternatively, there is an accessible lift to the left. 

You will be greeted by uniformed staff at our welcome desk.

If staff are already helping another visitor, you may have to wait a short while to be served. If you are accompanied by someone who finds queuing difficult, please let us know and we will do our best to prioritise you.

 

Getting around

The entrance to the Art Gallery is paved. Once inside, the gallery floors are smooth and flat. 

There are galleries off of the main atrium on both the ground and first floor and the option of a step free route.

An accessible lift is situated to the left as you enter the Gallery, which can take you down half a floor to the atrium level, or up to the first floor. The lift is a platform that rises inside a shaft, so the walls on either side will appear to move. If using the lift, please be aware there are 2 sets of doors which open on the different floors. This can make manoeuvring more difficult for wheelchair users, particularly anyone using a larger or longer chair or scooter.

The first floor walkway curves around, and looks down into the atrium. The balcony wall is approximately 1m high, with a rail.

 

Exhibitions

Ipswich Art Gallery has a programme of temporary exhibitions. Each show typically lasts for a 3-4 months and then the venue closes while we install the next one. Further details about what is currently on display can be found on our Events page.

Our exhibitions are extremely varied and can include things like wall mounted pictures, sculptures on plinths, films on tv screens and museum objects in perspex cases.

 

Quieter times

The Art Gallery can be busy at weekends and during school holidays. It is typically quieter in the afternoons, particularly after 3pm on weekdays.

The Art Gallery atrium is a large open space, which the first floor galleries surround. The sound of other visitors may be louder here.

If you or a member of your group require a quiet space during your visit, please speak to our Visitor Services team and they will be happy to assist you.

 

Toilets

Ipswich Art Gallery has an accessible toilet on the ground floor.

The accessible toilet includes baby changing facilities.

Ipswich Art Gallery does not have a Changing Places facility. The nearest can be found at Sailmakers Shopping Centre cafe (0.3 miles/ 6 minute walk) or Punch Studios (0.4 miles/ 9 minute walk). A full list of Changing Places Toilets is available on the Changing Places website.

 

Care

Ipswich Art Gallery does not have a cafe and food is not permitted. Drinks are available from a vending machine next door in Ipswich Museum. Alternatively, if you have a refillable bottle, our team are happy to top it up with tap water.

We welcome breastfeeding.

If you or a member of your group require medical attention whilst at the Art Gallery, please alert our Visitor Services team and they will contact the emergency services.

The nearest defibrillator is located in the square in Ipswich town centre, opposite the Town Hall.

 

Contact Us

We want all our visitors to have the best possible experience. If you’re planning to visit Ipswich Art Gallery and have any questions or concerns, our team are more than happy to help. You can contact us on:

Tel: 01473 433681

e: museums@colchester.gov.uk

 

Welcoming Visitors With…

A map of Ipswich with several stared pins dotted around

Mobility Impairment

  • The Art Gallery has a platform lift.
  • An accessible toilet is situated on the ground floor.
  • Different types of seating are available throughout the Gallery.

A map of Ipswich with several stared pins dotted around

Vision Impairment

  • Guide dogs are welcome.
  • Sheet magnifiers are available to borrow.

A map of Ipswich with several stared pins dotted around

Hearing Impairment

  • Many of our Visitor Services team are trained in basic BSL.
  • In the event of a fire, our alarm includes flashing lights.

Autism

  • We have a quiet room available on request.
  • Twiddlemuffs are available to borrow whilst in the Gallery.

Dementia

  • We have a quiet room available on request.
  • Twiddlemuffs are available to borrow whilst in the Art Gallery.

Where will your adventure start?