Group Visit Information

We have put together a list of questions that we get asked about a lot. Hopefully they will provide you with the information you need.

If you have a different query however, or would like to make a booking, we would love to hear from you.

What Facilities Do You Have?

All our sites have a bookable indoor lunch space, shop, accessible toilets and coach drop-off point.

All sites except Christchurch Mansion have lift access to all galleries.


Can I Make A Pre-Visit And Do You Have A Risk Assessment?

Yes! We highly recommend you to make a preliminary visit to help you get the most of your day, especially if you are on a self-led visit.

If you would like to talk to a member of our team on a pre-visit, please ask when booking.

Copies of risk assessments, which you can use as a guideline for your own visit risk assessment, can be found under the relevant museum session you are attending.


Can You Offer Sessions For Students With Specific Needs?

Yes! We are very experienced working with special needs groups.

Our sessions are very practical and include lots of object handling and dressing up activities and can be adapted to meet your students specific needs.

Just contact us and a member of our Collections and Learning team will be happy to discuss this with you.


Is There An Indoor Space For Lunch?

All Ipswich sites have an indoor, bookable lunch space. If you are on a self-led visit, there may be a small charge for the lunch room.


Is There An Opportunity For Children To Shop?

Yes! All sites have a shop with a range of pocket money priced souvenirs.

Shop space is limited, so we recommend you visit in small groups.


Are Your Sites Fully Accessible For Wheelchair Users?

Due to the nature of our historic buildings they are not all fully accessible to people with wheelchairs or mobility difficulties.

All sites, except Christchurch Mansion have full lift access.

There is no lift access at Christchurch Mansion.

In sessions that use these spaces we have alternative provision for groups with mobility difficulties to ensure all pupils are able to fully participate in the activities.

If you have any queries, please contact us and a member of our team will be happy to help.


Are The Museums Suitable For Nursery And Early Years Groups?

For a small charge we are able to provide additional object handling boxes and I spy trail cards in some of our venues to provide a focus to your visit.

At Ipswich Museum we also have Woolly’s Treasure Chest, with handling objects and a story book which is a great way to introduce the museum to children before they visit.


Is Coach Parking Available On Site?

There is no parking at the Ipswich museums but they are both located in the town centre. Please visit for up-to-date information.


Do You Have Handling Objects We Can Borrow?

We have Schools Loan and Memory Boxes covering many different subjects that are available to borrow e.g. by nurseries, schools, centres and care homes.

The boxes contain a mixture of objects, documents, costume and photographs, which you can borrow to enhance your visit or to bring the past alive.


What's On

Wheres Wally Spooky Museum Search


Discover new ideas in Ipswich.

Browse the diary to discover what’s on in Ipswich, including fun events for all the family, talks, tours and evening events for adults.

Exhibitions + Displays

Our programme draws from Ipswich’s own art and museum collections, as well as touring exhibitions and work by local artists. 

Browse the diary to find out what you can see across Ipswich Museums.

Where will your adventure start?