What to Know Before You Visit
Our timed entry means that we are reducing the number of visitors in the buildings at any one time.
With regular cleaning and a new one-way system around the displays you will still be able to see everything and stay safe. Please note that some interactive displays will be unavailable.
We have installed hand sanitising stations at the museum entrance and in the gallery spaces.
Please note, there are no areas for visitors to eat lunch. You can bring plain bottled water into the museum, but no other food or drink is allowed. If this is prohibitive to your visit for health reasons, for example if you have diabetes, are breast feeding or need a break-out point for ASD dependents, please do discuss this with us at the time of booking.
We have removed some seating from the gallery spaces to aid social distancing.
If you are visiting with a pushchair, please note you must keep it with you during your visit. Please be aware that there is no buggy park available at Christchurch Mansion and limited space for buggy parking at Ipswich Museum. Due to uneven floors and narrow doorways in Christchurch Mansion, buggies are not able to access upstairs.
For people with access issues, there are two screens on the ground floor that display images of inaccessible galleries.
In accordance with government guidelines, we ask that all visitors wear face coverings. Please note that from Saturday 8th August this will become mandatory. For details on exemptions, please check the Gov.uk website.
Please be aware that Museum staff may choose to wear face coverings, but it is not mandatory. Staff will be wearing masks where it is considered to be beneficial, such as when servicing the rest areas. Where the wearing of a face covering may inhibit communication with people who rely on lip reading, facial expressions and clear sound, masks will not be worn. Our team will be adhering to hygiene advice issued by the government and will be supported with any PPE required.
Both Ipswich Museum and Christchurch Mansion are typically busy between 10am – 12noon. If you are looking for a quieter time to visit, we recommend the afternoon.
To avoid bottle necks or visitors having to u-turn, some areas are currently restricted. If your group wishes to see any of these spaces, staff can support you to access them.
Ipswich Museum closures
- The Ipswich At War Gallery
- The endangered species section of the Bird Gallery, although you can still see into this area
- A small section of the balcony containing Anglo-Saxon objects, although you can still see into this area
Christchurch Mansion closures
- The 1st West bedroom and the Dressing Room
- The Victorian Kitchen, although you can still see into this area
- The Lower Tudor Room, although you can still see into this area
- The Queen Anne Closet